Here are some frequent questions that we hear. If you question is not listed give us a call!
For group entry you will need to bring: A 6ft Leash, 15ft cotton leash, a ﬂat buckle collar, training treats that are of value to your dog. Should you need one of these we do offer them for sale at our Training Center location.
**Absolutely NO Retractable Leashes are allowed in class
**Harnesses will only be accepted with medical necessity**
Unfortunately making up lessons for group classes is not possible at this time. Starting in 2019, there will be no offered make up classes for clients missing a group session. You may opt to pay a one time $50.00 fee to schedule a 30 minute private lesson with a trainer prior to your next class if you wish. (If you have extreme circumstances please give us a call immediately so that we can assist you individually.)
Lessons cancelled more than 24 hours in advance are subject to reschedule according to the trainer’s availability. Lessons canceled less than 24 hours in advance or no shows are considered forfeited. You may opt to pay a one time $50.00 fee to retain your missed private lesson with a trainer at the trainers availability.
Sessions are approximately 1 hour long. All private training times are gauged by how your dog is responding. If your dog is worn out the lesson needs to end, otherwise he/she will not retain what is being taught. Group training is always approximately an hour long.
ADDITIONAL QUESTIONS OR CONCERNS? PLEASE DO NOT HESITATE TO REACH OUT TO US! [email protected]